Frequently Asked Questions

  • I offer both hourly support and monthly packages, depending on what works best for your needs and level of support.

    To reserve your spot and get started, I require an initial deposit of 50% before beginning work.

    Work begins upon receipt of the initial deposit.

  • Yes… all support is provided 100% virtually, allowing me to work with clients anywhere.

  • No long-term contracts are required. You can book services hourly or choose a monthly package based on your needs.

    Packages are billed on a month-to-month basis, and at the end of each month we can reassess and adjust services as needed. If you’d like to continue support, adding or modifying services is always an option.

    For clients looking for ongoing support, discounted multi-month options are available:

    • 3 months paid upfront — receive 10% off

    • 6 months paid upfront — receive 25% off

  • If it’s not listed but it’s stressing you out, taking up mental space, or sitting on the back burner collecting dust…

    Let’s chat and I’ll see how I can help. If I can’t, I’ll point you toward someone who can.

  • Yes. Confidentiality and professionalism are a top priority, especially for sensitive or workplace-related support.

  • To reserve your spot and begin services, a 50% deposit is required prior to the start of work. For hourly projects, we’ll agree on a set number of hours in advance, with 50% of the total due upfront.

    Once we’re aligned, I’ll send over a deposit invoice to officially kick things off.

    Work begins upon receipt of the initial deposit.

    To get you on my calendar, I’ll send over a quick deposit invoice.

    The remaining 50% will be due within three days of service completion. A final invoice will be sent once services are complete.

  • Hourly services are non-refundable once booked, as time is reserved specifically for your project.

    For monthly packages, cancellations must be made prior to the start of the service period. Any deposits paid are non-refundable, but no additional charges will be incurred once services have not yet begun.

    If a project needs to be rescheduled, reasonable notice is appreciated and will be accommodated when possible, subject to availability.